Shipping policy
At Adam Health, we're committed to transparent pricing and a smooth delivery experience for all our customers. We've expanded our fulfilment operations to ship from local partners in the US, UK, and EU regions, ensuring faster delivery and simplified customs clearance.
| Destination | Shipping Fee | Estimated Delivery Time | VAT/Sales Taxes |
|---|---|---|---|
| United States | Free | 1–3 business days | Local State Sales Taxes May Apply |
| United Kingdom | Free | 1–3 business days | UK VAT applied at checkout |
| European Union | £29 (or local equivalent) | 1–3 business days | EU VAT may apply at checkout |
Shopify automatically adjusts currency and delivery estimates based on your location.
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email once your order has been placed, and another with tracking information once it ships.
Tracking and Delivery
Once shipped, you'll receive an email with your tracking link. If your order hasn't arrived within the estimated timeframe, please contact support@adamhealth.com and include your order number.
Lost or Damaged Packages
If your order arrives damaged or does not arrive at all, please contact support@adamhealth.com within 7 days of the expected delivery date. We'll investigate the issue with the courier and arrange a replacement or refund if necessary.
Contact Us
If you have any questions about your shipment, please contact our customer support team: support@adamhealth.com